Money Back Guarantee Policy

At MERVANOTHILEX, we stand firmly behind the quality of our products and are committed to ensuring your satisfaction. If, for any reason, you are not entirely satisfied with your purchase, we offer a comprehensive Money Back Guarantee.

Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.
• The product must be in its original packaging, unused, and in the same condition that you received it.
• A valid receipt or proof of purchase is required for the return.

Non-returnable Items

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@mervanothilex.com to arrange an exchange.

Shipping Returns

To return your product, you should mail your product to:

MERVANOTHILEX Returns Department
123 Commerce Street
Suite 456
New York, NY 10001

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need Help?

If you have any questions regarding our Money Back Guarantee Policy, please contact us at support@mervanothilex.com or call us at (555) 123-4567.

Thank you for choosing MERVANOTHILEX. We value your business and are dedicated to ensuring you have a positive shopping experience with us.